PLANT FAQ

Is there a minimum order?

The minimum order is 6 plants.

When do you ship?

We do all of our shipping early in the week to ensure delivery before the weekend. All orders placed on or after Wednesday will be shipped the following Monday. Regarding orders that are placed on Tuesday, we will ship the next day only if we can ensure delivery by the weekend. Otherwise it will be shipped on the following Monday. We reserve the right to slightly alter the shipping schedule, if necessary, due to extenuating weather circumstances.

Do you ship to a P.O. Box?

We unfortunately do not ship to P.O. Boxes. The packages are full of life that’s excited to get out of the box, and we don’t want them to sit in a Post Office for too long.

What is your return policy?

We guarantee your plants will arrive healthy. If you have any issues with your plants upon arrival, please notify us of the problem within 24 hours. We will either issue a refund or send a replacement, depending on the circumstances of the problem. If a replacement variety is out of stock we will either send you a similar variety or give you a full refund.

What if an item I ordered is out of stock?

If a certain variety is out of stock we will either send you a similar variety or give you a full refund.

Can I change my order?

If you need to change your order, please contact us immediately and we will certainly accommodate you as best we can.

How do you grow?

Our USDA Certified Organic plants are grown in an organic compost based soil mix from a Certified Organic soil company. We only add approved organic fertilizers or more compost as needed. Pests are controlled with beneficial insect releases on a regular basis and approved pest controls when needed. While the USDA Organic regulations are very strict and we are inspected annually, we are happy to promote organic practices, not to mention we find that the plants grow better this way.

PLUG FAQ

How are the plug trays sold and what are the cell dimensions?

128 sold as 120 (cell size: 1.31″ diameter x 1.56″ height)
72 sold as 70 (cell size: 1.56″ diameter x 2.25″ height)
51 sold as 50 (cell size: 1.19″ diameter x 1.62″ height)

What are the box dimensions?

Each box size is 23 x 20 x 14 inches and weighs approximately 25 lbs.

What is your cancellation policy?

No cancellations within 8 weeks of shipment.

PLUG FYI

– Organic Harvest reserves the right to delay shipping due to weather related issues.
– Organic Harvest reserves the right to upgrade shipping speed at customers expense due to weather related issues.
– Organic Harvest will ship no longer than 3 days to destination.
– There is a boxing fee of $8.95/box.
– All claims must be reported within 48 hours. Pictures required.
– Pickup is available.